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MGT300 - CHAPTER 15

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                              Outsourcing in the 21 st Century Outsourcing Projects Ø   Insourcing (in-house development) – a common approach using the professional expertise within an organization to develop and maintain the organization’s information technology system Ø   Outsourcing – an arrangement by which one organization provides a service or services for another organization that choose not to perform them-in-house Ø   Factors driving outsourcing growth include : * Core competencies – many companies have recently begun to consider outsourcing as a means to fuel revenue growth rather just a cost-cutting measure * Financial saving – it is typically cheaper to hire workers in China and India than similar workers in the United States * Rapid growth – an organization is able to acquire best-practices process expertise. This facilitates the design, building, training and developme

MGT300 - CHAPTER 14

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               CREATING  COLLABORATIVE  PARTNERSHIP Teams, Partnership and Alliance Ø   Organizations create and use teams, partnership and alliances to: *Undertake new initiatives *Address both minor and major problems *Capitalize on significant opportunities Ø   Organizations create teams, partnership and alliances both internally with employees and externally with other organizations Ø   Organizations forms alliances and partnerships with other organizations based on their core competency * Core competency – an organization’s key strength, a business function that is does better than any of its competitors * Core competency strategy – organization choose to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business process Ø   Information technology can makes a business partnership easier to establish and manage : * Information partnership – occurs when two or more organiza

MGT 300 - CHAPTER 13

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                                              E- Business Ø   The internet is a powerful channel that presents new opportunities for an organization to : *Touch customer *Enrich products and services with information *Reduce costs Ø   How do e-commerce and e-business differ ? *E-commerce – the buying and selling of goods and services over the internet (online transactions) *E-business – the conducting of business on the Internet including, not only buying and selling, but also serving customers and collaborating with business partners (online transaction, serving customers and collaborating with business partner )   Ø   Electronic marketplace (e-marketplace) *Electronic marketplaces, or e-marketplaces, present structures for conducting commercial exchange, consolidating supply chains, and creating new sales channels *Their primary goal is to increase market efficiency by tightening and automating the relationship between buyers and sellers