MGT300 - CHAPTER 1

                                     
                                         CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY 

  • Information Technology's Role In Business
Information technology is everywhere in business

  • Information Technology's Impact On Business Operations


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Common Departments In An Organization
  1. Accounting
  2. Marketing
  3. Operations Management
  4. Human Resources
  5. Production Management
  6. Finance
  7. Sales
  8. Managements Operation Systems

 
                                          

  • Organization operates typically operate by functional areas or functional silos.
  • Functional areas are interdependent.

Information Technology Basics

  • Information Technology (IT) -a field concerned with the use of technology in managing and processing information.
  • Information technology is an important enabler of business success and innovation.
  • Managing information system (MIS) - A general name for the business function and academic discipline covering the application of people, technology, and procedures to solve business problems.
  • MIS is a business function, similar to Accounting, Operations, and Human Resources.
  • When beginning to learn about information technology it is important to understand :
              -Data, information and business intelligence IT resources
              -IT cultures
 

Information

  • Data - raw facts that describe the characteristic of an event
  • Information -data converted into a meaningful and useful content
  • Business Intelligence - applications and technologies that are used to support decision-making efforts
                                                          

                                                              Data, Information and BI

  • Data in an Excel Spreadsheet
                           

  • Data turned into information



  • Information turned into Business Intelligence



  • IT Resources

                                         


IT Cultures

  • Organizational information cultures include :- 
-Information-Function Culture - Employees use information as a means of exercising influence or power over others. For examples, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.
-Information-Sharing Culture - Employees across departments trust each other to use information (especially about problem and failures ) to improve perfomance.
-Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
-Information-Discovery Culture - Employees across departments are open to the insights about crisis and radical changes and seek ways to create competitive advantages.







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