MGT300 - CHAPTER 1
CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY
- Information Technology's Role In Business
- Information Technology's Impact On Business Operations
Common Departments In An Organization
- Accounting
- Marketing
- Operations Management
- Human Resources
- Production Management
- Finance
- Sales
- Managements Operation Systems
- Organization operates typically operate by functional areas or functional silos.
- Functional areas are interdependent.
Information Technology Basics
- Information Technology (IT) -a field concerned with the use of technology in managing and processing information.
- Information technology is an important enabler of business success and innovation.
- Managing information system (MIS) - A general name for the business function and academic discipline covering the application of people, technology, and procedures to solve business problems.
- MIS is a business function, similar to Accounting, Operations, and Human Resources.
- When beginning to learn about information technology it is important to understand :
-Data, information and business intelligence IT resources
-IT cultures
Information
- Data - raw facts that describe the characteristic of an event
- Information -data converted into a meaningful and useful content
- Business Intelligence - applications and technologies that are used to support decision-making efforts
Data, Information and BI
- Data in an Excel Spreadsheet
- Data turned into information
- Information turned into Business Intelligence
- IT Resources
IT Cultures
- Organizational information cultures include :-
-Information-Function Culture - Employees use information as a means of exercising influence or power over others. For examples, a manager in sales refuses to share information with marketing. This causes marketing to need the sales manager's input each time a new sales strategy is developed.
-Information-Sharing Culture - Employees across departments trust each other to use information (especially about problem and failures ) to improve perfomance.
-Information-Inquiring Culture - Employees across departments search for information to better understand the future and align themselves with current trends and new directions.
-Information-Discovery Culture - Employees across departments are open to the insights about crisis and radical changes and seek ways to create competitive advantages.
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